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Explore current job openings at Parx Casino Find positions in gaming hospitality security and management Learn about benefits and how to apply today Parx Casino Employment Opportunities Building Your Gaming Industry Career To secure a position as a table games dealer within Pennsylvanias largest gaming establishment focus on obtaining certification from a stateapproved dealing school Programs like those at the Community College of Philadelphia offer comprehensive training in blackjack craps and roulette over an 812 week period This certification coupled with a clean background check mandated by the Pennsylvania Gaming Control Board will place your application at the top of the pile for the frequent hiring events held at the Bensalem Pennsylvania entertainment complex For roles in hospitality and food service highlight any experience with highvolume establishments on your resume This venue serves thousands of guests daily across its multiple restaurants and bars from fine dining steakhouses to quickservice outlets Emphasize httpswazambagrcom in pointofsale systems like MICROS or Aloha and a proven ability to maintain high service standards under pressure Applicants with a valid RAMP Responsible Alcohol Management Program certification are highly sought after for all frontofhouse positions involving alcohol service Aspiring security and surveillance professionals should pursue a Pennsylvania security officer license Act 235 While not always a prerequisite for entrylevel unarmed guard posts holding this certification demonstrates a commitment to the field and opens pathways to more advanced surveillance operator roles These positions require acute attention to detail and an understanding of the complex regulations governing gaming floor monitoring Experience with multicamera CCTV systems and report writing is a significant advantage often leading to supervisory opportunities within the security department Parx Casino Career Path Guide To advance from an entrylevel position like a Cage Cashier focus on obtaining a Pennsylvania Gaming Control Board PGCB certification for a Table Games Dealer This typically requires completing a 12week training program often offered internally or at local community colleges covering games like blackjack baccarat and roulette Successful completion and passing the audition directly qualifies you for a dealer role which offers a base salary supplemented by tips often doubling the initial income A Table Games Dealer aiming for a supervisory role should demonstrate exceptional game protection skills and consistently accurate fillcredit procedures Volunteer for hightraffic tables and shifts to gain exposure to complex situations After 1824 months of proficient dealing you become a strong candidate for a Floor Supervisor position This promotion involves overseeing a specific section of the gaming floor managing dealer rotations and handling initial customer disputes The pay structure shifts towards a higher salaried model For individuals in hospitality roles such as a Food Beverage Server the path to management involves mastering pointofsale systems and inventory control software like InfoGenesis Seek crosstraining opportunities in stewarding or as a barback to understand operational logistics A demonstrated ability to upsell premium products and manage guest satisfaction metrics positions you for a Restaurant Supervisor or Assistant Manager role within two years This step requires strong leadership and financial acumen focusing on labor costs and supply management Security Officers can progress to Security Shift Manager by completing advanced certifications in surveillance techniques eg CCTV operation and emergency response protocols Actively participate in httpswazambagrcom and show proficiency in report writing A minimum of three years on the force coupled with a clean disciplinary record and demonstrated leadership during incidents is the standard prerequisite for consideration This promotion entails managing a team of officers scheduling and acting as the primary point of contact for incidents on a given shift How to Navigate the Parx Casino Online Job Application Portal Locate the Employment or Jobs link typically found in the websites footer This action will redirect you to the main opportunities board Use the keyword search bar to find specific roles like Dealer or Server or filter by department such as Food Beverage or Gaming Operations To streamline your search apply location filters if you are interested in a particular establishment for example Bensalem or Shippensburg Each job listing presents a detailed description of responsibilities and qualifications Review the requirements for specific certifications like a PGCB license or RAMP certification before applying Click Apply Now to initiate the process You will be prompted to create a personal account using your email address This account stores your submissions and allows you to check their status later The application form is segmented into sections Personal Information Work History Education and References For the Work History part provide specific start and end dates MMYYYY and a concise summary of your duties for each past position Upload your resume in either PDF or DOCX format the system has a file size limit of 5MB Before submitting doublecheck all fields for accuracy paying close attention to your contact phone number and email address as these are the primary methods for followup communication Preparing for the Parx Casino Interview Common Questions and Scenarios Anticipate situational questions by preparing specific examples from your past work experiences Use the STAR method Situation Task Action Result to structure your answers detailing a problem your role the steps you took and the quantifiable outcome Behavioral and Situational Inquiries Customer Conflict Resolution Expect a scenario involving an upset patron Detail your deescalation steps active listening acknowledging their frustration and offering a specific approved solution Example A guest was upset about a machine malfunction I listened to their full account without interruption apologized for the inconvenience and followed protocol to have a technician inspect the device immediately while offering them a complimentary beverage Handling Intoxicated Guests You will be asked how you would manage a patron who has had too much to drink Your answer must prioritize safety and adherence to state gaming and alcohol regulations Mention alerting a supervisor or security offering water or food and arranging safe transportation options Never suggest serving them another alcoholic beverage Teamwork and Collaboration Prepare an example of a time you collaborated with a difficult coworker Focus on your actions to find common ground and achieve a shared objective for the establishment Honesty and Integrity A common question involves finding a valuable item like a wallet or phone The only correct answer is to describe the exact procedure for turning it in to security or the lostandfound department emphasizing immediate action and documentation PositionSpecific Questions For Dealer Applicants Be prepared for a technical audition You will need to demonstrate proficiency in specific games eg Blackjack Poker They will assess your chip handling payout calculations and game speed Practice your breakdown of chip stacks and calling out totals clearly For Slot Attendants Questions will focus on technical aptitude and guest service Describe how you would handle a ticketin ticketout TITO jam Your answer should show a methodical troubleshooting process before escalating the issue For Food Beverage Roles Expect questions about upselling menu knowledge and managing multiple tables during a peak rush Quantify your experience such as managed an 8table section during soldout weekend events maintaining a check average 15 above the shift median Questions to Ask the Interviewer Prepare at least two questions that demonstrate your interest in the operational aspects of the entertainment complex Avoid asking about salary or benefits until an offer is made What does the initial training and onboarding process look like for this position How is success measured for someone in this role during the first 90 days What are the biggest challenges the team is currently focused on overcoming Understanding Employee Benefits and Growth Opportunities at Parx Casino Secure comprehensive medical dental and vision insurance after 60 days of fulltime employment The company covers a significant portion of the premium for these plans A 401k retirement savings plan is available featuring a company match on your contributions after one year of service Paid Time Off PTO accrues from your first day combining vacation personal and sick days into a single flexible bank Staff members receive complimentary meals during their shifts at designated employee dining rooms reducing daily expenses Advancement is structured through an internal promotion system Open positions are posted internally for at least five days before being advertised to external candidates This internalfirst policy provides current team members a priority advantage Participate in departmental crosstraining programs to acquire new skills such as a slot technician learning table game procedures or a line cook training in pastry The company offers tuition reimbursement for approved jobrelated courses at accredited institutions supporting formal education Leadership development programs are available for supervisors and managers focusing on operational management team building and financial oversight